ABC Quality Coordinator II / 61015384 Job at State of South Carolina, Richland, SC

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  • State of South Carolina
  • Richland, SC

Job Description

Salary: $52,449.00 - $66,488.00 Annually

Location : Richland County, SC

Job Type: FTE - Full-Time

Job Number: 171065

Agency: Department of Social Services

Division: Child Care

Opening Date: 11/15/2024

Closing Date: 11/27/2024 11:59 PM Eastern

Residency Requirement: No

Class Code:: AH40

Position Number:: 61015384

Normal Work Schedule:: Monday - Friday (8:30 - 5:00)

Pay Band: Band 6

Hiring Range - Min.: $52,449.00

Hiring Range - Max.: $66,488.00

Opening Date: 11/15/2024

EEO Statement: Equal Opportunity Employer

Agency Specific Application Procedures:: All applicants must apply online. All correspondence from DSS Human Resources will be made through electronic mail, unless otherwise indicated.

Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Job Responsibilities

Do you have a passion to provide meaningful contributions to your community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of South Carolina's children, families, and vulnerable adults? If so, the SC Department of Social Services has the right job opportunity for you!

Job Duties:

  • The ABC Quality Coordinator II manages the comprehensive background check and health/safety inspection process for license-exempt providers participating in ABC Quality in the Division of Early Care and Education at SCDSS. Manages incoming complaints from child care providers, parents and the general public. Ensures the effective and efficient service delivery of early care and education programs through special projects as assigned and serves as a support role for the adverse actions process and provider business policies and procedures.
  • Provides management of the statewide background check and health/safety inspection process for license-exempt child care programs participating in ABC Quality, including central registry, FBI/SLED check and Sex Offender Check. Manages the intake of Health-Safety Inspections and requirements for parental information sharing on SC Child Care website. Collaborates with Child Care Licensing to resolve issues.
  • Manages intake of complaints for ABC Quality. Provides direction and management of program issues and complaint resolution, interfacing with management, Quality Assessors, and other internal entities at SCDSS. Serves as trouble-shooter for complex service problems.
  • Conducts special projects as assigned to enhance the statewide service delivery system for providers/clients. Presents management reports on projects.
  • Serves on management team for adverse actions, including corrective action plans, appeals, terminations and updates/changes to provider business procedures and other relevant documents to support the implementation of state, federal policies, procedures and regulations.
  • Conducts analysis of data needs from the SCDSS integrated system as it relates to comprehensive background checks. Makes reports and recommendations.
  • Performs Red Cross shelter duty or other emergency shelter duty or services as directed.

Minimum and Additional Requirements

A Bachelor's degree and relevant program experience.

Preferred Qualifications


A Bachelor's Degree and three (3) years of professional experience in social services programs, correctional, educational, business administration, general administrative management, or relevant program experience.

Additional Comments


This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Requires laptop/tablet PC use with program specific software. Ability to make independent decisions, and effective problem resolution. Adheres to Agency policies regarding confidentiality and protection of sensitive information. Requires schedule coordination, frequent telephone use, in & out-of-state travel (including air and/or solitary). Overtime may be necessary and must have valid driver's license.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.


The South Carolina Department of Social Services offers an exceptional benefits package that includes:
  • Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
  • 15 days annual (vacation) leave per year
  • 15 days sick leave per year
  • 13 paid holidays
  • Paid Parental Leave
  • State Retirement Plan and Deferred Compensation Programs
DIVISION: Child Care / Richland County

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.


Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.


Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.


Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.


Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01


Have you ever been terminated or forced to resign from any job? If yes, please explain.

02


I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are any periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.
  • Yes
  • No
03


I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available DSS positions, I will be required to provide a certified official transcript, if selected for the position.
  • Yes
  • No
04


I understand that it is my responsibility to provide a certified official college transcript within two (2) weeks of employment in the event I am offered a position with the Department of Social Services.
  • Yes
  • No
05


If you selected "Yes" that you are a Veteran, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?
  • Yes
  • No
06


Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies.

07


How did you hear about this job opportunity?
  • HR Recruiter
  • DSS Employee
  • Careers Website
  • Indeed
  • LinkedIn
  • SCWORKS
  • College/University Job Portal
  • Social Media (Facebook, Instagram, etc.)
  • Radio/TV/Billboard
  • Other
08


If you selected "Other" or "DSS Employee" in the previous question, please list the source below.

09


Please indicate your level of education:
  • High School Diploma or GED
  • Associate Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate Degree
  • None of the above
10


Please provide your major(s) and give the date(s) you received your degree.

11


Do you have professional experience in social services programs, management, business administration, administrative services or public administration?
  • Yes
  • No
Required Question State of South Carolina

Job Tags

Holiday work, Full time, Temporary work, Remote job, Flexible hours, Monday to Friday,

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