Job Description

Project description

Position Overview: The Assessment Manager is an integral part of Project C.U.R.E.’s Cargo Program, through which Project C.U.R.E. is the world’s largest distributor of donated medical relief. The primary function of the Assessment Manager is to coordinate the on-site collection of information about our recipient partners, their needs, and our effectiveness in providing the appropriate medical relief to those partners.

The assessment occurs at two strategic periods; first at the beginning of Project C.U.R.E.’s work where a Needs Assessment Representative travels to the recipient site to determine the specific needs and capacities of health facility partners, and second at the conclusion of the project to determine the successful outcome of our work. The Assessments Manager plays a key role in ensuring that Project C.U.R.E.’s work meets high standards of quality and effectiveness.

Responsibilities:

• Recruit, train, and work alongside a team of volunteers to provide an excellent experience for our recipient partners around the world.
• Coordinate the site visits to our recipient partner locations for Needs Assessment Representatives. This includes air and ground transportation, accommodations, visas, vaccination and medical requirements, traveler insurance, traveler information, and other trip details.
• Maintain effective communication with the recipient partners, the Project Manager, and other stakeholders such as governments, embassies, and funding partners throughout the Needs Assessment process. This includes the preparation of all forms of written and electronic information and advisories from sources including U.S. State Department travel alerts and in-country current events.
• Develop and communicate a schedule of all on-going Needs Assessments, both pre- and post-container delivery, and provide that information to the International Headquarters staff. Coordinate Needs Assessment trips with other departments including C.U.R.E. Clinics.
• Create budgets for each trip and manage a combined department budget. Prepare and track invoices, receipts and expenses, and complete final financial reports.
• Collect, edit, prepare, and distribute Needs Assessment reports including the Needs Assessment forms, photographs, notes, and written materials from the Needs Assessment Representative and distribute that information to the Project C.U.R.E. Logistics team, the Project Manager, and other stakeholders.
• Recruit and train new Needs Assessment Representatives, and maintain a group of qualified, informed, and prepared representatives. This group will include members of the Project C.U.R.E. staff.

Qualifications: The Assessment Manager must demonstrate alignment with Project C.U.R.E.’s mission and be passionate about addressing healthcare inequalities in the developing world in a sustainable manner. The ideal candidate for the position:

• Is qualified: Holds a bachelor’s degree and has 2 to 3 years of professional experience. A background in customer service and familiarity with international travel is much preferred.
• Is detail-oriented: Can pay close attention to the small details of multiple projects that are in various stages. The successful Field Assessment Manager can pay attention to detail, while maintaining a larger view of the “big picture.”
• Is highly organized: Must have the ability to perform well in a fast-paced work environment, with a high degree of professionalism and integrity.
• Provides excellent Customer Service: Must understand the importance of pleasing Needs Assessment Representatives, partners, clients, donors, and other stakeholders. Responds to communication in a timely, respectful, professional, and effective manner.
• Is teachable: Can quickly comprehend complex concepts and will accept instruction. Has an attitude of openness, is eager to learn new things, and does not get stuck in an ineffective repetitive pattern of behavior.
• Is a good person: Is a recognized leader that accepts feedback and continually looks for ways to develop themselves, and who maintains the highest ethical standards and values to represent Project C.U.R.E. well.
• Works well with others: The successful candidate possesses excellent relationship management and interpersonal skills—the ability to work effectively with donors, volunteers, staff and interns—while displaying mature judgment and superior diplomatic skills.
• Is an effective communicator: Demonstrates effective communication skills including writing, interpersonal communication, and public speaking skills, as well as being a good listener.
• Is a problem solver: Identifies, diagnoses, and quickly resolves complex problems to improve results; is continuously pursuing innovation and process improvements to increase efficiencies and competitive advantage.
• Is goal oriented: Must be able to set and accomplish goals in the framework of Objectives and Key Results. Is a “self-starter” who is internally motivated and does not require significant supervision.
• Is motivated: Has an obvious passion and enthusiasm for saving lives and strengthening health systems in the developing world with an attitude of never giving up or accepting “no” for an answer.

Reports To: The Assessments Manager reports to the VP of Operations at the International Headquarters in Centennial, Colorado.

Compensation & Benefits: Benefits package includes paid health insurance, short and long-term disability, dental, vision, and life insurance. Salary is based on experience and the range is $75,000 - $85,000.

About Us: Healthcare in many developing countries is a global crisis. The severe lack of healthcare disrupts social and economic stability in almost every developing nation. Disease causes nine-out-of-ten preventable deaths in developing nations among children and adults. Millions of children under the age of five die each year from preventable disease, and more than 70% of these deaths occur from pneumonia, diarrhea, measles, malaria and malnutrition.

Founded in 1987, Project C.U.R.E. ( has grown to be the largest organization in the world delivering 200+ forty-foot ocean freight cargo containers of donated medical supplies and equipment annually. Each project begins with an onsite Needs Assessment to ensure that Project C.U.R.E. delivers the right items to the right people. Project C.U.R.E. has delivered medical relief to 135 countries to date. In addition, Project C.U.R.E. conducts C.U.R.E. Clinics, Helping Babies Breathe training, and bio-technical training to hospitals and health care clinics in 40+ developing nations.

On average, the value of a Project C.U.R.E. Cargo container is worth approximately $350,000 - $400,000 (wholesale), providing an amazing 20-to-1 “return on investment." Project C.U.R.E. operates Distribution Centers in Denver, Phoenix, Houston, Nashville, Philadelphia Chicago, and Kansas City where 15,000+ annual volunteers sort more than 26,000 types of non-perishable medical supplies and certify medical equipment for shipment abroad. Project C.U.R.E. also operates Collection Centers from Ithaca to Sarasota to Portland. Project C.U.R.E. receives both new and quality used medical items from hundreds of hospitals throughout the United States and medical manufacturers, such as Stryker, Medline, Medtronic, Kimberly-Clark, Steris, and Hill-Rom. Project C.U.R.E. operates on 3% administrative overhead and has earned numerous awards for being the industry leader in international medical donations.

Project C.U.R.E. is recognized as a four-star organization by GuideStar, ranked a Platinum Participant by Charity Navigator and was ranked by Forbes magazine as one of the 20 most cost-effective nonprofits in the United States.

Mission: The mission of Project C.U.R.E. is to identify, solicit, collect, sort and distribute medical supplies and services according to the imperative needs of the world. Core Values:

• Credibility and Integrity ~ We will be honest. We won't make promises we can't keep, and we will keep the promises that we've made.
• Partnership ~ We seek to assist other individuals and organizations that share our common vision.
• Creativity and Ingenuity ~ We will endeavor to pioneer new ways of meeting the needs of others, being stewards of our resources and solving problems—from the small inconveniences to the major obstacles.
• Stewardship ~ Even though most of our assets are donations, we will remember the source and value of these and treat each as a gift.
• Excellence in Service ~ We will do our best work in meeting the needs of one another, our donors, our partners, and the sick and dying around the world.
• Information and Competence ~ We will become experts in our area of service. We will gain an increasing body of knowledge and expertise to be used, together with these other objectives, to see our vision become reality.
• Attitude ~ We will respect and honor others in the way that we treat them. We will strive to remain pleasant, positive and optimistic in all circumstances.

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