The Client Account Manager (CAM) plays a crucial role in driving revenue retention and growth while ensuring customer satisfaction and success using our products. As a CAM, you will manage a portfolio of existing accounts, nurture relationships, identify expansion opportunities, and drive revenue through upsells, cross-sells, and renewals. You will be a trusted advisor, leveraging data and product knowledge to optimize your customers' businesses and drive further adoption of TrustEngine solutions.
Responsibilities
Build and maintain strong relationships with key stakeholders and decision-makers, serving as a trusted advisor starting from onboarding to ensure customers achieve their desired outcomes using TrustEngine solutions.
Develop and execute strategic account plans to maximize revenue and customer lifetime value through upselling, cross-selling, and identifying new opportunities for expansion.
Conduct regular business reviews to assess customer health satisfaction and proactively uncover expansion opportunities.
Achieve assigned revenue targets by proactively identifying and pursuing upselling, cross-selling, and renewal opportunities.
Proactively monitor customer health, identify potential risks, and develop mitigation strategies to ensure continued success and accurately forecast revenue performance.
Provide ongoing support and guidance to customers, ensuring they have the resources and knowledge to fully utilize and succeed with TrustEngine solutions.
Analyze customer data to understand product usage, identify areas for improvement, and drive adoption of Trust engine products by LOs.
Develop and present data-driven recommendations to optimize customers' business processes and maximize the value they derive from TrustEngine solutions.
Collaborate effectively with internal teams (Marketing, Sales, Product, and Support) to convey customer needs and achieve revenue and growth goals.
Base Salary Average: $55,000 - $76,000 plus variable up to $30,000
Our benefits include but are not limited to the following: Fully remote, 100% individual company paid medical plan option; company 3% paid 401(k) contribution, paid parental leave, flexible (take what you need) time off, ongoing professional development and certification opportunities, competitive salary, special employee discounts and health wellness perks.
...transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture. PURPOSE OF THE POSITION: As the Supervisor Track Inspection, you will ensure safe, reliable track infrastructure and cost-effective engineering services on the geographic...
...strategic oversight and leadership direction within the operations function. Job Summary Responsible for directly supervising Customer Service staff that are performing order management for the manufacturers supported by the 3PL business. Oversee the daily...
...strategic member of the Operations Team, you will be responsible for scheduling our hourly workforce on the production floor. We're hoping you... ... You will be responsible for scheduling on-site hourly crews for defined shifts on our production floor and maintaining appropriate...
CDL - Class A Local Delivery Driver Denver, CO This position will serve as a Delivery route Driver for the site Pay: ~$320/Day flat pay for the first 90 days. Afterward, will transition to a competitive component pay. Route pay and components will be discussed...
...Hello! A major American airline is looking to hire a Databricks Lead BI Engineer for a hybrid contract onsite in Seattle, WA. This person will help the organization onboard to Databricks and assist the team with Databricks best practices. If you are interested and a...