Job Description

Customer Service Representative I or II - Part-Time (approx. 24 hours p/week)
WHO ARE WE?
Naples Airport Authority serves the community with a purpose of connecting you to Naples through an exceptional airport experience.
THE POSITION
The Customer Service Representatives are responsible for delivering an outstanding customer service experience to all guests who visit Naples Aviation. CSR's take pleasure in interacting with customers, enjoy focusing on the details and accuracy of everyday tasks and have a desire for exceeding expectations of their clients and coworkers.
Some of the position duties include:
Ensures customer service delivery levels are maintained at the highest level. Deliver a proactive and personalized customer service experience to all customers; must have an upbeat, friendly, and positive demeanor.
Assist customers with their needs to include coordinating requests for fueling, towing, catering, ground transportation, and lodging.
Excellent communication skills, as well as answering and ability to learn a multi-line phone system.
Responsible for data entry utilizing accounts receivable software and securing payment for all services rendered including running credit cards through credit card machines and taking cash for services rendered; must have the ability to learn Aviation Business Software.
REQUIREMENTS
High school diploma or general education degree (GED).
At least six months of related aviation or customer service experience.
Must have current Florida driver's license with full privileges or possess a valid out-of-state driver's license and obtain the State of Florida driver's license.
Must be able to operate the following: two-way radio, computers, credit card machines, telephones, and various other office equipment.
Ability to compute and interpret bar graphs, apply common sense understanding to carry out detailed instructions, both oral and written, and to answer customer questions and resolve issues as necessary.
WHY SHOULD YOU APPLY?
Opportunity for advancement, full time/year round employment
Work with aircraft from all over the world
Personal time, wellness stipend $300 annually, free telemedicine program
Winner of Best Places to Work in Southwest Florida! Competitive Salary:
CSR I - starting pay at $19.00 per hour
CSR II - starting pay at $21.50 per hour

Job Tags

Hourly pay, Full time, Part time,

Similar Jobs

Tutor Me Education

Spanish Tutor (Remote) Job at Tutor Me Education

...per job basis We will ask you to share the subjects you can teach the best, and systematically send jobs to your email based on... ...Requirements Job requirements: Previous tutoring/teaching Spanish experience highly preferred Previous experience with...

County of El Dorado

Snow Removal Worker - Extra Help Job at County of El Dorado

...Snow Removal Worker - Extra Help Print ( Apply ? Snow Removal Worker - Extra Help Salary $28.00 - $34.03 Hourly Location Placerville & South Lake Tahoe, CA Job Type Extra Help Job Number 2407-6142 Department Transportation Opening...

Cone Health

Clinic Certified Medical Assistant (CMA) Burlington Multiple Locations Job at Cone Health

...rotation and physician office experience LICENSURE/CERTIFICATION/REGISTRY/LISTING: Required: Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American...

Online Remote Jobs

Data Entry Clerk - 100% Remote - USA/Australia Job at Online Remote Jobs

About the job Data Entry Clerk - 100% Remote - USA/Australia Earn at Home Panelist Program - Customer Service Rep - Data Entry Clerk - Work from Home & Part-time As a Team Member, you will certainly be doing numerous work such as online data entry, performing...

Invisible Technologies Inc. Defunct

Data Engineer II Job at Invisible Technologies Inc. Defunct

...in 2024, closing the year on $134m revenue.About The RoleData Engineers work to support the day-to-day operations of Invisible... ...differentials.Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors...

Customer Service Representative I,II - (Part-Time) Job at City of Naples Airport Authority, Naples, FL

RjVVTmh5dE9KekF4VSsxYmhwY3BxbUJZbnc9PQ==