Job Description

Job Description

Job Description

Summary

ORGANIZATIONAL MISSION: The mission of Mid-State Health Center is to provide sound primary care to the community, accessible to all regardless of their ability to pay.

GENERAL SUMMARY OF DUTIES: Responsible for performing clerical duties within the Medical Information Management Department including scanning documents into the patient’s electronic medical record, locating and tracking clinical and administrative documents, maintaining patient charts.

SUPERVISION RECEIVED: Reports to Plymouth Office Manager

Duties

ESSENTIAL FUNCTIONS:

1.Comply with federal HIPAA regulations and practice policies for the privacy and security of patient information; explain the law and our privacy policy to patients as needed; maintain appropriate documentation of access to medical records.
2.Process incoming faxes appropriately and in a timely manner.
3.Scan test reports and documents lab results when appropriate.Prints lab letters for physicians when appropriate.
4.Prepare and faxes copies of records for patient referrals within 24 hours of the appropriate letter being printed by the approving physician.
5.Copy patient information and forwards to the requesting party after receiving and reviewing the appropriate consent to release medical records.
6.Assist in the filing, storing, maintenance and destruction of all patient records in a confidential manner.
7.Assist with patient requests in an efficient, professional and courteous manner.
8.Open and distributes all incoming mail
9.Attend meetings as required
10.Perform other duties as assigned

Requirements

EDUCATION: High school diploma or GED.

EXPERIENCE: Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Knowledge of medical terminology desirable. Word processing and computer experience.

KNOWLEDGE and ABILITIES:
1.Plan, organize, delegate and supervise.
2.Evaluate the effectiveness of existing methods and procedures; developing, analyzing, and revising processes.
3.Operate a variety of office equipment and computer programs.
4.Apply policies and procedures.
5.Set priorities among multiple requests.
6.Interact with patients, medical and administrative staff, public effectively.
7.Communicate clearly and effectively in person, in writing, or by phone.
8.Comply with established policies and procedures.
9.Plan and perform diversified duties requiring knowledge of patient relations and medical information management fields.
10.Computer literate with proficiency in Microsoft Office applications. Knowledge of database and spreadsheet software systems.
11.Interact effectively with people of varied educational, socioeconomic and ethnic backgrounds, skill levels and value systems; work with frequent interruptions; be a team player.

PHYSICAL/MENTAL DEMANDS :
Work may require hand dexterity for office machine operation, stooping and bending to files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Occasionally lifts and carries items weighing up to 50 pounds. Requires corrected vision and hearing to normal range.Requires manual and finger dexterity; for things such as typing, using calculator, and eye-hand coordination.

ENVIRONMENTAL/WORKING CONDITIONS:

Work is performed in an office environment. Involves frequent telephone contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people.

Benefits

Health Insurance - Dental Insurance - Vision Insurance - Tuition Reimbursement - Life Insurance - 403(b) with match - FSA - EAP - Cancer insurance - accident insurance - paid time off - paid holidays - professional development assistance -

Job Tags

Holiday work,

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