Job Description

Health Services Manager at CHS Hershey Center summary:

The Health Services Manager oversees the administration of health policies and services for children, ensuring the delivery of quality health and behavioral services. This role involves collaborating with families and local providers to address health needs while managing health staff and compliance with regulations. The manager plays a crucial role in guiding families towards essential services, providing education on social-emotional development, and implementing best practices in child health.

The Health Services Manager is an individual with a background in Health Services, Social Work, Nursing, Public Health or Education fields. This individual must care deeply about the health and well-being of children. The Health Services Manager will oversee activities related to health policies and services for the Center, including the delivery and administration of health and behavioral services to ensure quality and safety. The Manager will work to understand the needs of families and help to shape the scope of services provided by partnering with local providers to guide families in receiving such services. This individual will work closely with professionals at other CHS centers to maintain consistency in health policies and procedures. This position reports to the Center Director.

Responsibilities:

• Overseeing the provision and coordination of health services to children and families enrolled in the program
• Identifying key health needs and interventions for children in collaboration with the family engagement team
• Managing the early intervention referral process for children, as well as delivery of services, in coordination with Family Success team
• Support the team with developing and implementing behavioral interventions and delivering classroom support
• Provide education and guidance to families, and colleagues about social emotional development and positive classroom behaviors
• Communicating with parents and lead meetings where difficult issues arise
• Building and establishing partnerships to support child health needs
• Managing support services providers and paraprofessionals
• Providing supervision to and ensure that all health staff are complying with appropriate regulations
• Ensuring implementation of policies and procedures for safety practices in conjunction with the Central Office Health Services team
• Implementing corrective initiatives and track most common issues and/or trends
• Staying updated and informed on child health best practices (e.g. trauma-informed care, etc.) and regulatory requirements for supporting all children's success, birth to age five.

Qualifications:

• Bachelor's in Health Services, Social Work, Nursing, Public Health, Education or related field
• 5 years of relevant experience preferably in health services area
• Ability to correspond and establish supportive relationships with caseworkers, parent/guardians, staff, and children
• Knowledge of the State's health and safety requirements (DHS/OCDEL, DOH, OSHA, ADA) and NAEYC standards
• Experience with managing both internal and external care providers across multiple disciplines.
• Ability to work in a fast-paced environment with changing priorities
• Responsible, enthusiastic, and cares about working in a mission-focused organization
• Demonstrated understanding of and ability to effectively work with low-income families (preferred)
• Ability to proactively identify problems and implement solutions
• Willingness to be held accountable and receive feedback
• Comfortability with technology including MS Office Suite (Outlook, Word, Excel and PowerPoint) and/or willingness to learn
• Exceptional interpersonal skills including the ability to influence, lead, and educate teams
• Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for children
• U.S. work authorization and successful completion of pre-employment background checks and clearances

Keywords:

Health Services Manager, child health, behavioral services, health policies, family engagement, social emotional development, early intervention, healthcare administration, program management, child welfare

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