Program Guide Job at Spectrum Health Systems, Inc., Worcester, MA

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  • Spectrum Health Systems, Inc.
  • Worcester, MA

Job Description

Location: Worcester, MA - Lincoln Street Outpatient Program

Schedule: Sunday, Monday, Thursday, Saturday 5:15a-1:45p, Friday 9:30a-6p, Tues-Wed off.

Pay Rate: $18.15/hour

Benefits:

  • 401k with company contribution
  • Tuition reimbursement
  • Discounts on wide array of services/entertainment
  • Health, dental, vision insurance
  • Paid time off

The Program Safety Guide is responsible for:

  • Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
  • This includes, but is not limited to: greeting clients, customer service, monitoring for client and staff safety, and communicating with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
  • Effectively managing crowd control and monitoring for safety and alertness both in the common areas of the program, including the parking lot.
  • Using de-escalation and trauma informed strategies to manage conflict among clients and visitors in the program and utilize staff support as needed.

Qualifications

Qualifications:

  • High school diploma or GED required.
  • Prior experience working in customer service, security, and/or with individuals with substance use disorders.
    Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required.

*CA *CB #OPLIN004

Spectrum Health Systems, Inc.

Job Tags

Sunday, Saturday,

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