Job Description

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures the overall quality of the cleaning of guest rooms, corridors, and service areas based on hotel, Shaner, and Franchise objectives.
• Ensures all house and safety rules, housekeeping procedures, and security procedures are followed.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Performs housekeeping, laundry, and/or houseperson functions whenever necessary.
• Other duties as assigned.

Responsibilities

Supervise, train, and inspect the performance of assigned Guest Room Attendants and Housepersons, ensuring that all procedures are completed to the hotel's standards. Assist where necessary to ensure optimum service to guests.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website,

About the Team

Shaner Hotels has an exciting opportunity at our Augusta Fairfield Inn & Suites. This four-story hotel offers 82 rooms and suites, free shuttle service to Augusta Regional Airport at Bush Field and Daniel Field Airport, a well-equipped fitness center and indoor pool with whirlpool. It's located just off Gordon Highway, close to fun activities like golf at the beautiful Augusta National Golf Club, swimming, tennis, bowling, dining and exquisite shopping at the Augusta Mall, the Historic Downtown district, and the Surrey Center. Shaner Hotel Group

Job Tags

Holiday work, Seasonal work, Local area, Flexible hours, Shift work, Weekend work,

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