Job Description
As a Tesla Advisor, your primary focus is on enhancing operational efficiency to boost store productivity. Your role is pivotal in supporting and enabling our Customer Experience, Tesla Advisors, and Management teams by providing them with the tools they need to meet and surpass their targets. Your proactive organizational support is crucial for maximizing performance and productivity. We are seeking a candidate with both the skills to create an exceptional client experience and a genuine commitment to the cause of sustainable energy.
Responsibilities - Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments
- Demonstrate expertise in selling the Tesla eco-system
- Operationalize Tesla Scheduling Service Calendar and oversee facilities and fleet management
- Maintain brand and EHS standards, cascading feedback to local teams
- Manage expenses and execute keyholder responsibilities including opening/closing of store and conducting morning/evening huddles
- Compile reports for performance improvement and support new hire onboarding and training
- Perform additional responsibilities as assigned to meet business needs
Requirements - At least 1 year of related experience
- Proactive team member and ability to develop collaborative relationships
- Highly organized and excellent written and verbal communication skills
- Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred)
- Ability to work evening hours, weekends, and holidays in a retail environment
- Ability to obtain appropriate state licensing, where applicable
- Valid driver's license required
- For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
- For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license
Compensation and Benefits Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Expected Compensation - Operations Advisor - $16.99 - $25.49/hour
- Operations Advisor - $18.72 - $28.08/hour
- Operations Advisor - $22.32 - $33.48/hour
- Operations Advisor - $25.92 - $38.88/hour
- Lead Delivery Experience Specialist - $28.80 - $43.20/hour
+ cash and stock awards + benefits for all levels Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Tesla Motors
Job Tags
Holiday work, Full time, Temporary work, Local area, Flexible hours, Weekend work, Day shift, Afternoon shift,